The Point Clouds Australia Privacy Policy

OVERVIEW

This website (“Site”) is operated by Heise Pty Ltd ATF The Heise Trust T/A Point Clouds Australia is also referred as “we”, “us”, “our” and “Point Clouds Australia” throughout this Site. Point Clouds Australia treats privacy and personal information seriously and we are committed to protecting the privacy of the users of our Site in a responsible and transparent manner. We respect the privacy of all users and visitors to this Site and are committed to keeping the information we collect secure as outlined in this Policy. By accessing this Site, the user (“you”) agrees to the collection, use and disclosure of your personal information in the manner described in this Policy.

WHAT INFORMATION WE COLLECT

We may collect non-personal information on Site visits including, without limitation, which sections of the Site are most frequently visited, how often, and for how long. This data is always used as aggregated, non-personal information, and may be shared with our partners to provide them with information relating to how visitors ‘use’ the Site. This is done for the purpose of providing you with the best and most efficient services. All personal information collected from you will only be used for the normal course of our business and will not be sold to third parties unless in the manner specified herein. If you do not provide us with your personal information (including but not limited to the information identified in this Policy) Point Clouds Australia may not be able to provide you with its services.

 

(A) IP ADDRESSES

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site.

 

(B) COOKIES

We may use cookies to provide you with a better browsing experience and tailor advertisements that appear on the Site to your browsing preferences and/or the profile you have created with us when registering as a user. These cookies collect information such as preferences and click activity for measurement and for features and for remembering your search criteria. You acknowledge that cookies do not identify you as an individual.

Users who do not wish to have cookies active whilst they browse the Site can “opt out” by modifying the privacy options in your browser. However, doing so may limit your access to some areas of the Site.

 

Additional information collected by us may include:

  • Identification details you provide to us, which may include name, address and birth date;
  • Contact information you provide to us which may include physical address, postal address, email address, landline phone number and mobile phone number;
  • Information about what you search and where you visit on our Site;
  • Services provided to you, including saved items, preferences, subscriptions and searches;
  • Information submitted in communicating with us;
  • Content of communications using our online communication service;
  • Social profile information when connecting with us through Social Media;
  • Information obtained as a result of your use of our mobile website such as geo-locations and unique device identifiers.

WHAT DO WE DO WITH YOUR INFORMATION?

Your information may be used for any of the following purposes:

  • to maintain appropriate business records;
  • for quality assurance purposes, including planning and product development;
  • to research, develop and improve our services;
  • to pre-populate / customise / provide shortcuts on our Site;
  • to conduct surveys to determine use and satisfaction of our services;
  • for the purposes of feedback, reviews and ratings;
  • to promote and market special offers and other services to you (if you do not want to receive these, you can unsubscribe);
  • to personalise the Site experience and / or the advertising you see when visiting our Site;
  • to receive any requisite payment from you;
  • to communicate with you; or
  • to comply with our obligations or to enforce our rights under the Terms and Conditions.

DISCLOSURE

We have a statutory duty to maintain the confidentiality of your personal information. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. Except as set out in this Policy or if we are required/permitted to do so under the relevant legislation, we will not disclose your personal information unless as specified under this Policy or the Terms and Conditions.

THIRD-PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Policy or our Sites Terms and Conditions.

OTHER USERS

Our Site offers communication with other users. We do not check the veracity of information provided to you by other users. Any information you provide to another user is not bound by this Policy and we are not responsible for how such information is used. We encourage you to sign a Confidentiality Agreement with other users before disclosing sensitive information with other users such as when responding to enquirers about your listing.

LINKS

When you click on any advertisement it may direct you away from our Site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use third party Payment Gateway systems that follow industry best practices and use encryption.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Site. Do not provide sensitive information to other users until you take protective measures such as signing a Confidentiality Agreement with them and seeking external legal advice on how to protect yourself and what remedies are available to you if information you have provided to other users is misused. Never disclose the identity of your clients when creating a listing.

Please notify us immediately if there is any unauthorised use of your account or any other breach of security relating to your account.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site.

QUESTIONS AND CONTACT INFORMATION

If you would like more information about our Policy or to notify us of any security breach please contact us through our Site or email us at admin@Point Clouds Australia.com.au.

 

 

Please contact us if you have any questions or because you would like to discuss your project.

+61 (07) 3217 1940

Copyright 2017 - Heise Pty Ltd ATF The Heise Trust T/A Point Clouds Australia Please read our Terms and Conditions or read Our Privacy Policy.